Do you have questions?

In the FAQ section, you will find detailed answers to the most frequently asked questions regarding our products, services, as well as the ordering and delivery processes.

  • When applying graphics to the template yourself, it should be placed only in the ‘graphic’ layer of the template.
  • Other template layers and elements should not be modified.
  • Graphic elements should be in vectors.
  • Fonts should be converted to outlines, or alternatively, provide files with all the used fonts.
  • If graphic elements are rasterized, separate source files should be provided for each individual raster element.
  • Source files must be saved in Adobe Photoshop CS3 or lower format or TIFF with all layers preserved.
  • The file with graphics inserted into the template should be saved in Adobe Illustrator CS3 or lower format (or Corel Draw X4 or lower) and PDF for review.
  • We produce using the Pantone Uncoated (U) color palette for Kraft-type bags or Coated (C) for exclusive bags.

We use flexographic, offset, and screen printing methods.

Flexography is a printing technique that uses quick-drying liquid inks. Special flexible forms (polymer, plate, matrix) are used for printing, allowing for a raised print effect.

Offset is a flat printing technique where the pattern is transferred from a flat printing roll to an intermediate rubber-coated roll, and then onto paper or another printing material.

Screen printing is a printing method that uses a screen matrix with a pattern applied to it. The screen can be made of metal, plastic, or nylon, and a special light-sensitive or ink-blocking material is applied to its surface to create the desired design.

The Pantone Color Scale, also known as the Pantone Matching System (PMS), is a palette of consistent colors that are numbered and named. Pantone has unique colors with fixed values.

The CMYK Color Scale is an acronym for the four primary colors used in printing: Cyan (blue), Magenta (purple), Yellow (yellow), and Key (black). Colors are achieved by overlaying these four printing ink colors in various proportions.

To prepare a quote, the following information is needed: product type, material, size, handle, printing details, order quantity, any additional requirements (finishing, special packaging, delivery method).

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